Bye-Bye BlueCare!

This morning, I called BlueCare to check to see if the prior-authorization for my morphine had been approved, or even requested in the first place. Instead of finding out the status of the prior-authorization, I received some surprising news.

As of March 26th, I have been covered by Americhoice! TennCare approved my request to be changed from BlueCare to Americhoice! I was told that the request would take about 30 days to be processed. It took THREE days.

I no longer have to worry about whether or not my appointments with my pain management doctor will be covered (unless they dump Americhoice patients, too).

There are things I still have to take care of, phone calls I still have to make (ugh, I hate the phone!), and ducks I still have to put in a row. Because it will take time to get my new insurance cards, and I have medical needs that are time-sensitive, I have to:

- Call Americhoice and see if they can tell me what my ID number is.
- Have them change the primary care physician they have on file for me, if it isn’t already correct (because they usually just assign a primary care physician based on how close they are to where you live – mine is more than an hour away).
- Call my primary care physician’s office and tell The Referral Lady that I need a referral through Americhoice to my pain management doctor’s office.
- Call my pain management doctor’s office and let them know that I need a prior-authorization through Americhoice for my morphine.

I’m off to check the mail and get these phone calls over with (ugh – anyone want to do it for me?).